Security
Protection at every step of your purchase
From your account to your UPI payment to the crypto arriving in your wallet, here's how we keep each step safe.
Layers of protection
What protects your account
Every payment verified
Our team checks each Google Pay / UPI payment against your order amount and reference before any crypto is sent. Only authorised staff can approve payments.
Wallet-address checks
Addresses are validated for the network you choose, including checksums, and we warn you about network mismatches before you submit.
Secure Google sign-in
You sign in with your Google account through Clerk, so Cryptova never stores a password for you. You can review and sign out your devices from your account.
Private payment proof
Payment screenshots are stored privately and are never available at a public link. Only our payment team sees them.
Transaction verification
When your crypto is sent, your order shows the blockchain transaction hash and an explorer link so you can verify it yourself.
Safe UPI payments
Pay only to the UPI ID shown on your own order page. We will never ask for your UPI PIN, password or wallet recovery phrase.
Staying safe
What you can do
Most fraud starts with someone persuading you to act quickly. These habits help.
We'll never ask for your PIN
Pause on pressure
Check the sender
Wallet safety
Crypto can't be recalled, so we check before it moves
Network matching
You choose the network explicitly, and we warn you when an address looks like it belongs to a different chain.
Memo and tag checks
Networks like XRP Ledger and Stellar need a destination tag or memo. We won't let you continue without one where it's required.
Address and checksum checks
Every address is checked for the network you choose as you type, including checksums for Bitcoin, Ethereum-style and Tron addresses.
Start small
Buying for the first time, or using a new wallet? Place a small order first and confirm it arrives.
Verified UPI payments
Every payment screenshot is checked against the order amount and reference before crypto is sent.
Data protection
We collect only what's needed for your orders. Payment screenshots are stored privately and never shared publicly.
FAQ
Questions, answered
Found a vulnerability? See our responsible disclosure contact.